Loan Review API in Sandbox
Investigating - The Loan Review API in sandbox is affected by an unexpected issue in an upstream dependency. We have identified the issue and are working to restore service. We will give updates as they become available.
Dec 05, 2025 - 11:08 EST

About This Site

Check the real-time statuses of VA’s public APIs in their sandbox and production environments. Subscribe to updates via email if you would like to receive notifications whenever our developer support team creates, updates, or resolves an incident.

Please note: Major outages are outages that impact all users, no matter the duration. Incident reports are filed for outages that last more than 30 minutes, sporadic outages that cause repeated issues with our APIs, and outages that cause platform-wide impacts. We file updates to incident reports when there is new information to share.

Address Validation API Operational
Production Environment Operational
Sandbox Environment Operational
Appealable Issues API Operational
Production Environment Operational
Sandbox Environment Operational
Appeals Status API Operational
Production Environment Operational
Sandbox Environment Operational
Benefits Claims API - v1 Under Maintenance
Production Environment Operational
Sandbox Environment Under Maintenance
Benefits Claims API - v2 Under Maintenance
Production Environment Under Maintenance
Sandbox Environment Under Maintenance
Benefits Documents API Under Maintenance
Production Environment Operational
Sandbox Environment Under Maintenance
Benefits Intake API Operational
Production Environment Operational
Sandbox Environment Operational
Benefits Reference Data API Under Maintenance
Production Environment Under Maintenance
Sandbox Environment Operational
Clinical Health API (FHIR) Under Maintenance
Production Environment Under Maintenance
Sandbox Environment Operational
Community Care Eligibility API Operational
Production Environment Operational
Sandbox Environment Operational
Decision Reviews API Operational
Production Environment Operational
Sandbox Environment Operational
Direct Deposit Management API Operational
Production Environment Operational
Sandbox Environment Operational
Education Benefits API Operational
Production Environment Operational
Sandbox Environment Operational
Guaranty Remittance API Operational
Sandbox Environment Operational
Health Care Costs and Coverage API Under Maintenance
Production Environment Under Maintenance
Sandbox Environment Operational
Legacy Appeals API Operational
Production Environment Operational
Sandbox Environment Operational
Loan Guaranty API Operational
Production Environment Operational
Sandbox Environment Operational
Loan Review API Major Outage
Production Environment Operational
Sandbox Environment Major Outage
Patient Health API (FHIR) Under Maintenance
Production Environment Under Maintenance
Sandbox Environment Operational
Provider Directory API Under Maintenance
Production Environment Under Maintenance
Sandbox Environment Operational
VA Facilities API Operational
Production Environment Operational
Sandbox Environment Operational
VA Forms API Operational
Production Environment Operational
Sandbox Environment Operational
VA Letter Generator API Operational
Production Environment Operational
Sandbox Environment Operational
Veteran Confirmation API Operational
Production Environment Operational
Sandbox Environment Operational
Veteran Service History and Eligibility API Operational
Production Environment Operational
Sandbox Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

VA systems scheduled maintenance Dec 7, 2025 15:00-19:00 EST

Update - VA Systems will be undergoing maintenance starting 12/07 at 03:00 PM and ending 12/07 at 07:00 PM. During this time, the following APIs will be unavailable in the Production Environment: Benefits Claims API - v1, Benefits Claims API - v2, and Benefits Documents API
Dec 05, 2025 - 12:32 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 05, 2025 - 12:15 EST
Scheduled - VA Systems will be undergoing maintenance starting 12/07 at 03:00 PM and ending 12/07 at 07:00 PM. During this time, the following APIs will be unavailable in the Production Environment: Benefits Claims API - v1, Benefits Claims API - v2, and Benefits Documents API
Dec 03, 2025 - 11:01 EST

VA systems scheduled maintenance Dec 7, 2025 15:00-18:30 EST

VA Systems will be undergoing maintenance starting 12/07 at 03:00 PM and ending 12/07 at 06:30 PM. During this time, the following APIs will be unavailable in the Production Environment: Benefits Reference Data API.
Posted on Dec 05, 2025 - 14:05 EST

VA systems scheduled maintenance Dec 9, 2025 21:00 - Dec 10, 2025 01:00 EST

VA Systems will be undergoing maintenance starting 12/09 at 09:00 PM and ending 12/10 at 01:00 AM. During this time, the following APIs will be unavailable in the Production Environment: Community Care Eligibility API.
Posted on Dec 03, 2025 - 08:48 EST

VA systems scheduled maintenance Dec 17, 2025 00:00-03:00 EST

VA Systems will be undergoing maintenance starting December 17th, 2025 at 12:00 AM EST and ending December 17th, 2025 at 3:00 AM EST
During this time, the following APIs will be unavailable in the PROD environment: Patient Health API (FHIR).
Posted on Dec 03, 2025 - 10:47 EST

VA systems scheduled maintenance Dec 21, 2025 10:00-19:00 EST

VA Systems will be undergoing maintenance starting 12/21 at 10:00 AM and ending 12/21 at 07:00 PM. During this time, the following APIs will be unavailable in the Production Environment: Clinical Health API (FHIR), Health Care Costs and Coverage API, Patient Health API (FHIR), Provider Directory API.
Posted on Dec 05, 2025 - 13:16 EST
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Benefits Intake and Decisions Review APIs in Sandbox
Resolved - This incident has been resolved.
Dec 5, 13:05 EST
Investigating - The Benefits Intake and Decisions Review in sandbox are affected by an unexpected issue in its upstream dependencies, resulting in a service degradation.
We’re working on this issue and will give updates as soon as they become available.
Dec 4, 10:11 EST
Dec 4, 2025
production-community-care-openapi - DOWN
Resolved - This incident has been resolved.
Dec 4, 09:56 EST
Update - We are continuing to investigate this issue.
Dec 4, 09:55 EST
Investigating - production-community-care-openapi is DOWN. Please note that there is currently no maintenance being done at this time. The health status goes from operational to error on an intermittent basis. Please review.
Dec 1, 06:48 EST
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
VA systems scheduled maintenance
Completed - The scheduled maintenance has been completed.
Dec 1, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:00 EST
Scheduled - VA Systems will be undergoing maintenance starting 12/01 at 05:00 PM and ending 12/01 at 09:00 PM. During this time, the following APIs will be unavailable in the Production Environment: Community Care Eligibility API.
Nov 25, 15:17 EST
Nov 30, 2025
VA systems scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 04:00 EST
Scheduled - VA Systems will be undergoing maintenance starting 11/29 at 04:00 AM and ending 11/30 at 07:00 PM. During this time, the following APIs will be unavailable in the Sandbox Environment: Benefits Claims API - v1, Benefits Claims API - v2, Benefits Documents API.
Nov 28, 12:22 EST
VA systems scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 04:00 EST
Scheduled - VA Systems will be undergoing maintenance starting 11/29 at 04:00 AM and ending 11/30 at 07:00 PM. During this time, the following APIs will be unavailable in the Production Environment: Benefits Reference Data API.
Nov 28, 15:22 EST
Production BEP Tuxedo/WebLogic and CRP Oracle Database
Completed - The scheduled maintenance has been completed.
Nov 30, 18:30 EST
Update - Scheduled maintenance of BEP-CRP is still in progress. We will provide updates as needed.
Nov 29, 05:41 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 05:15 EST
Scheduled - Production BEP Tuxedo/WebLogic and CRP Oracle Database
Will be unavailable from
Saturday, 11/29/2025, 3:00 AM CT – 6:00 PM CT, Sunday, 11/30/2025 for COLA Deployment in Production.
Reference: CHG0668408 (COLA 2025 Production Weekend)

VBA Applications that will be affected are:

• VETSNET, All Benefits Applications
• BEP, CRP
• DGIB/CH33
• E-Benefits
• FOCAS
• WebLGY
• Payment History (PH)
• VHA
• CaseFlow
• The Image Management System (TIMS)
• Web Enabled Approval Management Systems (WEAMS)
• Work Study Management System (WSMS)
• All access to CRP via the WEB/BEP or Client Server
• QA Web and CWINRS
• Production VBMS (BEP)
• VIS
• VBMS/BEP Environments
Nov 29, 05:04 EST
Nov 29, 2025
Decision Reviews API in production
Resolved - This is due to an upstream dependency on the following system which is currently undergoing a scheduled maintenance. Please see below:

Production BEP Tuxedo/WebLogic and CRP Oracle Database
Will be unavailable from
Saturday, 11/29/2025, 3:00 AM CT – 6:00 PM CT, Sunday, 11/30/2025 for COLA Deployment in Production.
Reference: CHG0668408 (COLA 2025 Production Weekend)

VBA Applications that will be affected are:

• VETSNET, All Benefits Applications
• BEP, CRP
• DGIB/CH33
• E-Benefits
• FOCAS
• WebLGY
• Payment History (PH)
• VHA
• CaseFlow
• The Image Management System (TIMS)
• Web Enabled Approval Management Systems (WEAMS)
• Work Study Management System (WSMS)
• All access to CRP via the WEB/BEP or Client Server
• QA Web and CWINRS
• Production VBMS (BEP)
• VIS
• VBMS/BEP Environments

BEP-CRP Customers, please evaluate the impact on your applications and take the correct action for your customers.
Nov 29, 05:15 EST
Update - This is due to an scheduled maintenance of a downstream system. Please see below:

IMPORTANT INFORMATION:

Production BEP Tuxedo/WebLogic and CRP Oracle Database
Will be unavailable from
Saturday, 11/29/2025, 3:00 AM CT – 6:00 PM CT, Sunday, 11/30/2025 for COLA Deployment in Production.
Reference: CHG0668408 (COLA 2025 Production Weekend)

VBA Applications that will be affected are:

• VETSNET, All Benefits Applications
• BEP, CRP
• DGIB/CH33
• E-Benefits
• FOCAS
• WebLGY
• Payment History (PH)
• VHA
• CaseFlow
• The Image Management System (TIMS)
• Web Enabled Approval Management Systems (WEAMS)
• Work Study Management System (WSMS)
• All access to CRP via the WEB/BEP or Client Server
• QA Web and CWINRS
• Production VBMS (BEP)
• VIS
• VBMS/BEP Environments

BEP-CRP Customers, please evaluate the impact on your applications and take the correct action for your customers.
Nov 29, 05:09 EST
Investigating - Decision Reviews API in production needs to be investigate for issues/errors. The backend is currently shwoing major outage and triggered a Pager Duty alert. Please investigate.
Nov 29, 05:03 EST
Veteran Service History and Eligibility API
Resolved - This is due to an upstream dependency on the following system which is currently undergoing a scheduled maintenance. Please see below:

Production BEP Tuxedo/WebLogic and CRP Oracle Database
Will be unavailable from
Saturday, 11/29/2025, 3:00 AM CT – 6:00 PM CT, Sunday, 11/30/2025 for COLA Deployment in Production.
Reference: CHG0668408 (COLA 2025 Production Weekend)

VBA Applications that will be affected are:

• VETSNET, All Benefits Applications
• BEP, CRP
• DGIB/CH33
• E-Benefits
• FOCAS
• WebLGY
• Payment History (PH)
• VHA
• CaseFlow
• The Image Management System (TIMS)
• Web Enabled Approval Management Systems (WEAMS)
• Work Study Management System (WSMS)
• All access to CRP via the WEB/BEP or Client Server
• QA Web and CWINRS
• Production VBMS (BEP)
• VIS
• VBMS/BEP Environments

BEP-CRP Customers, please evaluate the impact on your applications and take the correct action for your customers.
Nov 29, 05:15 EST
Update - We are continuing to investigate this issue.
Nov 29, 05:11 EST
Investigating - Veteran Service History and Eligibility API in production needs to be investigate for issues/errors. The backend is currently showing major outage and triggered a Pager Duty alert. Please investigate.
Nov 29, 05:11 EST
Direct Deposit Management API
Resolved - This is due to an upstream dependency on the following system which is currently undergoing a scheduled maintenance. Please see below:

Production BEP Tuxedo/WebLogic and CRP Oracle Database
Will be unavailable from
Saturday, 11/29/2025, 3:00 AM CT – 6:00 PM CT, Sunday, 11/30/2025 for COLA Deployment in Production.
Reference: CHG0668408 (COLA 2025 Production Weekend)

VBA Applications that will be affected are:

• VETSNET, All Benefits Applications
• BEP, CRP
• DGIB/CH33
• E-Benefits
• FOCAS
• WebLGY
• Payment History (PH)
• VHA
• CaseFlow
• The Image Management System (TIMS)
• Web Enabled Approval Management Systems (WEAMS)
• Work Study Management System (WSMS)
• All access to CRP via the WEB/BEP or Client Server
• QA Web and CWINRS
• Production VBMS (BEP)
• VIS
• VBMS/BEP Environments

BEP-CRP Customers, please evaluate the impact on your applications and take the correct action for your customers.
Nov 29, 05:14 EST
Update - We are continuing to investigate this issue.
Nov 29, 05:10 EST
Investigating - Direct Deposit Management API in production needs to be investigate for issues/errors. The backend is currently showing major outage and triggered a Pager Duty alert. Please investigate.
Nov 29, 05:07 EST
VA Letter Generator API
Resolved - This is due to an upstream dependency on BEP which is undergoing a scheduled maintenance. Please see below:

Production BEP Tuxedo/WebLogic and CRP Oracle Database
Will be unavailable from
Saturday, 11/29/2025, 3:00 AM CT – 6:00 PM CT, Sunday, 11/30/2025 for COLA Deployment in Production.
Reference: CHG0668408 (COLA 2025 Production Weekend)

VBA Applications that will be affected are:

• VETSNET, All Benefits Applications
• BEP, CRP
• DGIB/CH33
• E-Benefits
• FOCAS
• WebLGY
• Payment History (PH)
• VHA
• CaseFlow
• The Image Management System (TIMS)
• Web Enabled Approval Management Systems (WEAMS)
• Work Study Management System (WSMS)
• All access to CRP via the WEB/BEP or Client Server
• QA Web and CWINRS
• Production VBMS (BEP)
• VIS
• VBMS/BEP Environments

BEP-CRP Customers, please evaluate the impact on your applications and take the correct action for your customers.
Nov 29, 05:12 EST
Update - We are continuing to investigate this issue.
Nov 29, 05:10 EST
Investigating - VA Letter Generator API in production needs to be investigate for issues/errors. The backend is currently showing major outage and triggered a Pager Duty alert. Please investigate.
Nov 29, 05:09 EST
Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Multiple API outages for 20 minutes
Resolved - This incident has been resolved.
Nov 26, 15:51 EST
Update - This was caused by an upstream dependency. The issue has been resolved. No further action needed.
Nov 26, 15:51 EST
Investigating - Lighthouse Alerts
APP 1:41 PM
Triggered: production-oauth-refresh-token - DOWN





1:41
Triggered: production-health-care-costs-coverage-v0-r4-patient - DOWN
1:42
Triggered: production-provider-directory-v0-r4-location - DOWN
1:42
Triggered: production-veteran-verification-v2-health - DOWN
1:42
Triggered: production-legacy-appeals-v0-health-check - DOWN
1:42
Triggered: production-appeals-status-v1-health-check - DOWN
1:42
Triggered: production-clinical-health-v0-r4-condition - DOWN
1:42
Triggered: production-community-care-patient-primary-care - DOWN
1:42
Triggered: production-community-care-eligibility-health - DOWN
1:42
Triggered: production-address-validation - DOWN
1:42
Triggered: production-appealable-issues-v0-health-check - DOWN
1:42
Triggered: production-direct-deposit-management-health - DOWN
1:42
Triggered: production-benefits-documents-v1-health-check - DOWN
1:42
Triggered: production-patient-health-v0-dstu2-patient - DOWN
1:42
Triggered: production-va-forms-health - DOWN
1:42
Triggered: production-facilities-v1-nearby - DOWN
1:42
Triggered: production-benefits-education-v1-health - DOWN
1:42
Triggered: production-patient-health-v0-health-alb - DOWN
1:42
Triggered: production-patient-health-v0-dstu2-observation - DOWN
1:42
Triggered: production-veteran-confirmation-v1-health - DOWN
1:42
Triggered: production-benefits-reference-data-health - DOWN
1:42
Triggered: production-clinical-health-v0-dq-health - DOWN
1:42
Triggered: production-provider-directory - DOWN
1:42
Triggered: production-facilities-v1 - DOWN
1:42
Triggered: production-patient-health-v0-dstu2-condition - DOWN
1:42
Triggered: production-clinical-health-v0-r4-patient - DOWN
1:42
Triggered: production-clinical-health-v0-liveness - DOWN
1:42
Triggered: production-patient-health-v0-dstu2-medication-statement - DOWN
1:42
Triggered: production-clinical-health-v0-r4-observation - DOWN
1:42
Triggered: production-va-letter-generator-health - DOWN
1:42
Triggered: production-health-care-costs-coverage-v0-r4-chargeItem - DOWN
1:42
Triggered: production-health-care-costs-coverage-v0-r4-paymentReconciliation - DOWN
1:42
Triggered: production-clinical-health-v0-vfq-health - DOWN
1:42
Triggered: production-health-care-costs-coverage-v0-liveness - DOWN

Lighthouse Alerts
APP 2:00 PM
Recovered: production-clinical-health-v0-r4-patient - UP
2:00
Recovered: production-patient-health-v0-dstu2-medication-statement - UP
2:01
Recovered: production-veteran-verification-v2-health - UP
2:01
Recovered: production-legacy-appeals-v0-health-check - UP
2:01
Recovered: production-appeals-status-v1-health-check - UP
2:01
Recovered: production-clinical-health-v0-r4-condition - UP
2:01
Recovered: production-address-validation - UP
2:01
Recovered: production-direct-deposit-management-health - UP
2:01
Recovered: production-benefits-documents-v1-health-check - UP
2:01
Recovered: production-patient-health-v0-dstu2-patient - UP
2:01
Recovered: production-benefits-education-v1-health - UP
2:01
Recovered: production-patient-health-v0-dstu2-observation - UP
2:01
Recovered: production-facilities-v1-nearby - UP
2:01
Recovered: production-patient-health-v0-health-alb - UP
2:01
Recovered: production-benefits-reference-data-health - UP
2:01
Recovered: production-provider-directory - UP
2:01
Recovered: production-facilities-v1 - UP
2:01
Recovered: production-patient-health-v0-dstu2-condition - UP
2:01
Recovered: production-clinical-health-v0-r4-observation - UP
2:01
Recovered: production-health-care-costs-coverage-v0-r4-chargeItem - UP
2:01
Recovered: production-va-letter-generator-health - UP
2:01
Recovered: production-clinical-health-v0-vfq-health - UP
2:01
Recovered: production-health-care-costs-coverage-v0-liveness - UP
2:01
Recovered: production-health-care-costs-coverage-v0-r4-patient - UP
2:01
Recovered: production-oauth-refresh-token - UP
New
2:01
Recovered: production-health-care-costs-coverage-v0-r4-paymentReconciliation - UP
2:02
Recovered: production-provider-directory-v0-r4-location - UP
2:02
Recovered: production-community-care-patient-primary-care - UP
2:02
Recovered: production-community-care-eligibility-health - UP
2:02
Recovered: production-appealable-issues-v0-health-check - UP
2:02
Recovered: production-va-forms-health - UP
2:02
Recovered: production-veteran-confirmation-v1-health - UP
2:02
Recovered: production-clinical-health-v0-dq-health - UP
2:02
Recovered: production-clinical-health-v0-liveness - UP
Nov 26, 14:04 EST
VA systems scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 26, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:00 EST
Scheduled - VA Systems will be undergoing maintenance starting 11/25 at 08:00 PM and ending 11/26 at 01:00 AM. During this time, the following APIs will be unavailable in the Production Environment: Community Care Eligibility API.
Nov 20, 17:37 EST
Nov 25, 2025
Nov 24, 2025
VBMS - Benefits Document APIs - Inconsistent behavior
Resolved - Benefits Document API was showing inconsistent partial outage.
Nov 24, 13:33 EST
Nov 23, 2025
VA systems scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 18:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 15:00 EST
Scheduled - VA Systems will be undergoing maintenance starting 11/23 at 03:00 PM and ending 11/23 at 06:30 PM. During this time, the following APIs will be unavailable in the Production Environment: Benefits Reference Data API.
Nov 20, 10:42 EST
VA systems scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 18:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 15:01 EST
Scheduled - VA Systems will be undergoing maintenance starting 11/23 at 03:00 PM and ending 11/23 at 06:30 PM. During this time, the following APIs will be unavailable in the Production Environment: Benefits Claims API - v1, Benefits Claims API - v2, Benefits Documents API.
Nov 21, 14:38 EST
VA systems scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 11:00 EST
Scheduled - VA Systems will be undergoing maintenance starting November 23rd, 2025 at 11:00 AM EST and ending November 23rd, 2025 at 3:00 PM EST
During this time, the following APIs will be unavailable in the PROD environment: Community Care Eligibility API.
Nov 19, 16:04 EST
VA systems scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 19:00 EST
Scheduled - VA Systems will be undergoing maintenance starting 11/22 at 07:00 PM and ending 11/23 at 11:00 AM. During this time, the following APIs will be unavailable in the Production Environment: Benefits Claims API - v1, Benefits Claims API - v2, Benefits Documents API.
Nov 21, 14:37 EST
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