We are continuing to monitor this issue for further developments. Upstream dependency providers have implemented a fix and are currently working towards remediating the root cause. While currently operational, APIs may experience degraded performance while this work continues.
Posted Nov 14, 2024 - 15:06 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2024 - 14:04 EST
Investigating
VA API dependencies are experiencing disruptions due to an unexpected event. As a result, some APIs in Production may have degraded performances, such as intermittent latencies and availability issues. This includes VA Letter Generator and Veteran Service History and Eligibility - v2 APIs
We’re working on this issue and will give updates as soon as they become available.
Posted Nov 14, 2024 - 13:33 EST
This incident affected: Veteran Service History and Eligibility API - v2 (Production Environment) and VA Letter Generator API (Production Environment).