Increased Latency and Timeout Errors

Incident Report for VA APIs

Resolved

This morning at approximately 8:00 AM ET there was a report of increased latency for users of the Veterans Health APIs, and increased timeout errors for users of the Loan Guaranty API. These issues were traced to an anomaly detected in an infrastructure component from a Lighthouse upstream dependency. The root cause has been determined and a permanent fix was deployed at 11:45 AM ET.
Posted Apr 08, 2021 - 08:00 EDT